Every caller is a case.
Menus and queues put new callers in front of intake.
SOLUTIONS / LAW FIRMS
Intake that never slips.
Every intake call, voicemail and follow-up text in one place, with notes for the attorney and a clean record of who said what.
Know what was said.
Recordings and notes sit with the client's conversation.
Reminders by text.
Confirm appointments and documents from the firm's number.
What you get
Calling
Make and take calls from your computer. Ring the whole team or route through a menu, and send whatever you miss to voicemail in the same inbox.
Learn moreShared inbox
Every call, voicemail and text with a customer sits in one conversation. Your team sees the history before they pick up.
Learn moreBusiness texting
Carriers filter texts from businesses that are not registered. Ringlite has the 10DLC brand and campaign forms built in, and tracks approval for you.
Learn moreQuestions from law firms teams
Can I record calls?
Yes, on Team and Business. Check your state's consent rules; many require telling the other person the call is recorded.
Can I set up a phone menu?
Yes. Team and Business include phone menus (press 1 for sales, 2 for support), call queues and business hours routing.
Can I control what each person can do?
Yes. Business adds admin roles and an audit log of who did what.