Departments
An org chart that decides who rings and who sees what. Calls and texts for each team sit in one shared thread.
- Sales 4 desks
- Austin desk rings
- Lisbon desk rings
- Support 6 desks
- Dubai desk rings
- Manila desk after hours
ROne line / every desk
US numbers in every area code, calls from 1.2¢ a minute, departments and AI agents. Set up in minutes, from any country.
Incoming / Sales line
(214) 555-0176
Ringing Austin, New York, Lisbon
AnswerTo voicemail
Shared inbox / Support
Live view
Who is on the phone, which department took it, how long it ran and what it cost. Calls, texts, voicemail and AI agents land in the same log, the moment they happen.
Is my order ready?shared
Shared inbox / every call, text and voicemail in one thread per caller
Is my order ready?Support / Luis
Calling about the invoice from last week.Billing / open
Can we move Thursday to 2 PM?Sales / Dana
Harbor & Pine Logistics / who rings, and who sees what
Leads see their own team's calls and texts. Everyone else sees their own.
AI agents / the Receptionist answering the main line after hours
1The product, running
Six things teams do on Ringlite every day, played back the way the live view shows them.
Search by area code, choose a number and give it to a department.
One call rings every desk on the line, in any country. Whoever picks up owns it.
Move a live call from Sales to Support. The caller stays on the line.
Hi, I'm calling about the invoice from last week. Can someone call me back today?
Each voicemail is written out and sent to the department that should call back.
Can I come in Thursday?
Yes please.
The Receptionist, the ready-made AI agent, answers, asks what the call is about and books the appointment.
Is my order ready?Support
Yes, ready for pickup after 3 PM.1.5¢
Texts and picture messages sit in one thread per caller, next to the calls and team notes.
An example team: five desks, each working nine to five in its own city, all answering the same numbers. Hours shown in UTC.
2How a team is set up
An org chart that decides who rings and who sees what. Calls and texts for each team sit in one shared thread.
Each department has a lead. Leads see their own team's calls and texts and step in when a call needs them. Everyone else sees their own.
The ready-made Receptionist answers calls and books appointments, or build your own agent. 50 AI minutes included on Team, 200 on Business, then $0.40 a minute.
Do you have anything Thursday afternoon?
2:00 PM is open. Shall I book it for you?
Booked / Thu 2:00 PM3The price
1.2¢a minute, to the 48 contiguous US states
Each plan is a monthly package of users and numbers. Team and Business include call minutes the whole team shares; after that, and on Starter, calls are 1.2¢ a minute and texts 1.5¢ each.
Fare table / per month
Pay yearly and get 2 months free.
Every account is a verified business, so your calls are trusted.
How verification works →4On your phone
The Ringlite app for Android rings with the rest of your team. Answer the business line from your own phone and keep your personal number private.
Pick a number, add your team and start taking calls. Plans start at $15 a month.