Ringlite
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ROne line / every desk

The business phone system for teams that work everywhere.

US numbers in every area code, calls from 1.2¢ a minute, departments and AI agents. Set up in minutes, from any country.

  • Local, toll-free, or the number you already have
  • 212
  • 305
  • 415
  • 512
  • 206
  • 800
  • + port your own
Main line(512) 555-0134 5 desks / 1 line

Incoming / Sales line

(214) 555-0176

Ringing Austin, New York, Lisbon

AnswerTo voicemail

Austin512
New York212
Lisbon415
Dubai305
Manila206

Shared inbox / Support

  • CallVoicemail: “Calling about the invoice…”09:38
  • TextCan we move Thursday to 2 PM?09:40
  • AIBooked: Thursday, 2:00 PM09:41

Live view

Every call, every desk, one live view.

Who is on the phone, which department took it, how long it ran and what it cost. Calls, texts, voicemail and AI agents land in the same log, the moment they happen.

  • Every call shows its department and who picked up
  • Cost per call at 1.2¢ a minute, in the open
  • Team leads see their team; admins see every line
LIVE +1 (646) 555-0123 → Sales / Dana 00:47 1.2¢/min
  1. 09:41:07IN+1 (415) 555-0142 → Sales / Dana picked up04:125.0¢
  2. 09:42:30AIReceptionist answered +1 (212) 555-0198 / booked Thu 2:30 PM01:482 of 50 AI min
  3. 09:43:02SMS+1 (737) 555-0110 → Support inbox / Is my order ready?shared
  4. 09:44:15IN+1 (305) 555-0167 → Support queue / Luis picked up02:303.0¢
  5. 09:45:51VMVoicemail transcribed → Billing / team lead notified0:38

Shared inbox / every call, text and voicemail in one thread per caller

  • SMS+1 (737) 555-0110 / Is my order ready?Support / Luis
  • VM+1 (305) 555-0167 / Calling about the invoice from last week.Billing / open
  • AI+1 (212) 555-0198 / booked Thu 2:30 PM, summary savedSales / done
  • IN+1 (415) 555-0142 / call with Dana, note addedSales / done
  • SMS+1 (512) 555-0185 / Can we move Thursday to 2 PM?Sales / Dana

Harbor & Pine Logistics / who rings, and who sees what

  • Saleslead Dana rings 4 desks1 call live
  • Supportlead Luis rings 6 desks1 call live, 1 waiting
  • Billinglead Priya rings 2 desks1 voicemail

Leads see their own team's calls and texts. Everyone else sees their own.

AI agents / the Receptionist answering the main line after hours

  • CALLERCan I come in Thursday?
  • AI2:30 PM is open. Shall I book it?
  • CALLERYes please.
  • AIBooked Thu 2:30 PM / sent to Sales
2 of 50 AI minutes used this month on Team
● 3 lines liveSales / Support / Billingverified business ✓

1The product, running

From a new number to a booked meeting.

Six things teams do on Ringlite every day, played back the way the live view shows them.

  1. FIND Area code 512 / Austin, TX 3 found
  2. NUM (512) 555-0134 local
  3. NUM (512) 555-0158 local
  4. PICK (512) 555-0172 chosen
  5. OK Added to Sales / rings 4 desks live
  6. ADD More numbers $5 a month each

Pick a number in any area code

Search by area code, choose a number and give it to a department.

  1. RING +1 (214) 555-0176 → Sales line ringing
  2. DESK Rings Austin, New York and Lisbon 3 desks
  3. ANS Dana answered in the browser
  4. LIVE Call in progress 00:42
  5. COST 1.2¢ a minute 0.8¢
  6. NOTE Saved to the Sales thread

Answer in your browser

One call rings every desk on the line, in any country. Whoever picks up owns it.

  1. LIVE +1 (415) 555-0142 with Sales / Dana 02:10
  2. XFER Dana transfers to Support
  3. RING Support queue 6 desks
  4. ANS Luis picked up / same call, no redial
  5. LEAD The Support team lead sees it live

Hand a call to another department

Move a live call from Sales to Support. The caller stays on the line.

  1. VM +1 (305) 555-0167 left a voicemail 0:38
  2. TEXT Hi, I'm calling about the invoice from last week. Can someone call me back today?
  3. SENT Routed to the Billing inbox
  4. LEAD Team lead notified
  5. DONE Priya called back 10:02

Voicemail you can read

Each voicemail is written out and sent to the department that should call back.

  1. CALL Can I come in Thursday?
  2. AI 2:30 PM is open. Shall I book it?
  3. CALL Yes please.
  4. OK Booked Thu 2:30 PM / sent to Sales
  5. USE 2 of 50 AI min used this month Team

An AI agent that books the meeting

The Receptionist, the ready-made AI agent, answers, asks what the call is about and books the appointment.

  1. SMS +1 (737) 555-0110 / Is my order ready? Support
  2. NOTE Luis: I'll take this one team note
  3. OUT Yes, ready for pickup after 3 PM. 1.5¢
  4. MMS Photo received / receipt.jpg
  5. DONE Thread closed / the team keeps the history

Texts in the same shared inbox

Texts and picture messages sit in one thread per caller, next to the calls and team notes.

Somebody is always at a desk.

An example team: five desks, each working nine to five in its own city, all answering the same numbers. Hours shown in UTC.

0006121824
Austin 512 9 to 5
New York 212 9 to 5
Lisbon 415 9 to 5
Dubai 305 9 to 5
Manila 206 9 to 5

2How a team is set up

What runs on the line.

A

Departments

An org chart that decides who rings and who sees what. Calls and texts for each team sit in one shared thread.

  • Sales 4 desks
  • Austin desk rings
  • Lisbon desk rings
  • Support 6 desks
  • Dubai desk rings
  • Manila desk after hours
B

Team leads

Each department has a lead. Leads see their own team's calls and texts and step in when a call needs them. Everyone else sees their own.

  • Support lead: Luis M.
  • Amira K. on a call, 02:30
  • Jonas P. available
  • Rui S. do not disturb
  • Mei L. available
C

AI agents

The ready-made Receptionist answers calls and books appointments, or build your own agent. 50 AI minutes included on Team, 200 on Business, then $0.40 a minute.

Do you have anything Thursday afternoon?

2:00 PM is open. Shall I book it for you?

Booked / Thu 2:00 PM

3The price

Calls from 1.2¢ a minute.

1.2¢a minute, to the 48 contiguous US states

Each plan is a monthly package of users and numbers. Team and Business include call minutes the whole team shares; after that, and on Starter, calls are 1.2¢ a minute and texts 1.5¢ each.

Fare table / per month

  • Starter$15/mo1 user, 1 number, pay as you go
  • Team$45/mo3 users, 3 numbers, 200 minutes
  • Business$130/mo10 users, 10 numbers, 1,000 minutes

Pay yearly and get 2 months free.

Every account is a verified business, so your calls are trusted.

How verification works →

4On your phone

Take the line with you.

The Ringlite app for Android rings with the rest of your team. Answer the business line from your own phone and keep your personal number private.

Put your team on one line.

Pick a number, add your team and start taking calls. Plans start at $15 a month.