Privacy policy
Last updated September 2026
What Ringlite is
Ringlite is a business phone system that runs in the browser. It gives your team numbers, calls, texts (SMS and MMS), voicemail, call recording and transcripts, AI call summaries and a shared inbox. We serve teams in the US and the UK.
Information we collect
- Account data. Your name, email, phone number and company.
- Identity verification data. Your ID document, a selfie and proof of address, collected through our verification provider.
- Billing data. Handled by Stripe. We never store full card numbers.
- Communications data. Call records, message content, recordings, transcripts and voicemails, processed to provide the service.
- Usage and device data. IP address, browser and logs, used for security and fraud prevention.
How we use information
We use it to provide and bill the service, to verify identity (KYC) and carrier registration (10DLC), to prevent fraud, spam and abuse — including automated review of calls and texts — to support you, and to meet legal requirements.
We do not sell personal data, and we do not use it for advertising.
Who we share it with
We share personal data with processors, only as far as they need it:
- Our payment processor (Stripe).
- Telecom carriers (Telnyx, SignalWire).
- Our identity verification provider.
- Cloud hosting and email delivery providers.
- Speech transcription and AI summary providers.
- Authorities when the law requires it, or for a 911 call.
How we protect information
Data is encrypted in transit (TLS). We use access controls, per-workspace isolation, audit logs and two-step sign-in.
How long we keep information
We keep data while the account is active and as long as we need it for legal, tax, fraud and dispute purposes. Recordings and messages can be deleted by the workspace, and data is deleted on request, subject to our legal obligations.
Your rights and choices
You can ask for access to, correction of, deletion of or an export of your data. Email support@ringlite.io.
For messaging, a recipient who replies STOP is opted out of texts.
Children
Ringlite is not for people under 18.
Contact
Ringlite is operated by Sabine Property Group LLC, 2106 House Ave, Suite 820, Cheyenne, WY 82001, USA. Email support@ringlite.io or call +1 (469) 461-7576.