AFTER HOURS
Shoppers browse at night.
Ring the whole team or send late calls to voicemail, then text back from the same number.
RSolutions / Ecommerce
Buyers text before they buy.
Shoppers text with questions about sizing, fit and returns. Ringlite keeps every text and call in one thread your team can pick up.
PICTURES
Show, don't describe.
Buyers send photos of the item and the label as picture messages.
HANDOFF
Who has this buyer?
Assign the conversation so the next person starts with the whole thread.
1On the line
What you get
Calling
Make and take calls from your computer. Ring the whole team or route through a menu, and send whatever you miss to voicemail in the same inbox.
Learn more →Shared inbox
Every call, voicemail and text with a customer sits in one conversation. Your team sees the history before they pick up.
Learn more →Business texting
Carriers filter texts from businesses that are not registered. Ringlite has the 10DLC brand and campaign forms built in, and tracks approval for you.
Learn more →Plan fit
Team fits most ecommerce teams
3 users + 3 numbers included. Extra user $15 · extra number $5
Team and Business include shared call minutes (Team 200 and Business 1,000 a month); after that, calls and texts are pay as you go at the published rates.
$45/month
See pricing →Questions from ecommerce teams
Can I text from my business number?
Yes. For local US numbers you register your brand and a 10DLC campaign inside Ringlite. Texting switches on after carriers approve it.
Can I send pictures?
Yes, picture messages (MMS) are 3.5¢ each.
How does the shared inbox work?
Every call, voicemail and text with a customer sits in one conversation your team can see. Assign it, leave an internal note, and whoever picks it up next has the whole story.
Do you offer toll-free numbers?
Yes. Toll-free numbers are available; texting from them uses a separate toll-free verification instead of 10DLC.