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RFor medical billing and AR calling teams

US calling for medical billing teams who spend the day on the line with payers.

Give every AR caller a US number, see who is on which call and for how long, and pay 1.2¢ a minute once your plan's shared minutes are used. Your team answers and dials in the browser.

Start for $15/month See pricing
A

Long calls at a low rate

Follow-up calls run long. Shared call minutes are included (Team 200 and Business 1,000), and after that calls are 1.2¢ a minute to the 48 contiguous US states.

B

A number for every caller

Give each caller their own US number, or share numbers across a department. Each call shows who made it, how long it ran and what it cost.

C

Team leads see their team

Set up a department for each client or each group of payers. Its lead sees that team's calls and notes and steps in when a call needs them.

We don’t hold formal security or health-data certifications today, and Ringlite should not be used for protected health information. Keep patient details out of texts, notes and voicemail.

Live view

Every follow-up call, every desk, one live view.

Who is on the phone, which department took it, how long it ran and what it cost. Calls, voicemail and team notes land in the same log, the moment they happen.

  • Every call shows its department and who made it
  • Cost per call at 1.2¢ a minute, in the open
  • Team leads see their team; admins see every line
LIVE +1 (646) 555-0123 → Sales / Dana 00:47 1.2¢/min
  1. 09:41:07IN+1 (415) 555-0142 → Sales / Dana picked up04:125.0¢
  2. 09:42:30AIReceptionist answered +1 (212) 555-0198 / booked Thu 2:30 PM01:482 of 50 AI min
  3. 09:43:02SMS+1 (737) 555-0110 → Support inbox / Is my order ready?shared
  4. 09:44:15IN+1 (305) 555-0167 → Support queue / Luis picked up02:303.0¢
  5. 09:45:51VMVoicemail transcribed → Billing / team lead notified0:38

Shared inbox / every call, text and voicemail in one thread per caller

  • SMS+1 (737) 555-0110 / Is my order ready?Support / Luis
  • VM+1 (305) 555-0167 / Calling about the invoice from last week.Billing / open
  • AI+1 (212) 555-0198 / booked Thu 2:30 PM, summary savedSales / done
  • IN+1 (415) 555-0142 / call with Dana, note addedSales / done
  • SMS+1 (512) 555-0185 / Can we move Thursday to 2 PM?Sales / Dana

Harbor & Pine Logistics / who rings, and who sees what

  • Saleslead Dana rings 4 desks1 call live
  • Supportlead Luis rings 6 desks1 call live, 1 waiting
  • Billinglead Priya rings 2 desks1 voicemail

Leads see their own team's calls and texts. Everyone else sees their own.

AI agents / the Receptionist answering the main line after hours

  • CALLERCan I come in Thursday?
  • AI2:30 PM is open. Shall I book it?
  • CALLERYes please.
  • AIBooked Thu 2:30 PM / sent to Sales
2 of 50 AI minutes used this month on Team
● 3 lines liveSales / Support / Billingverified business ✓

1The product, running

From a new number to a booked meeting.

Six things teams do on Ringlite every day, played back the way the live view shows them.

  1. FIND Area code 512 / Austin, TX 3 found
  2. NUM (512) 555-0134 local
  3. NUM (512) 555-0158 local
  4. PICK (512) 555-0172 chosen
  5. OK Added to Sales / rings 4 desks live
  6. ADD More numbers $5 a month each

Pick a number in any area code

Search by area code, choose a number and give it to a department.

  1. RING +1 (214) 555-0176 → Sales line ringing
  2. DESK Rings Austin, New York and Lisbon 3 desks
  3. ANS Dana answered in the browser
  4. LIVE Call in progress 00:42
  5. COST 1.2¢ a minute 0.8¢
  6. NOTE Saved to the Sales thread

Answer in your browser

One call rings every desk on the line, in any country. Whoever picks up owns it.

  1. LIVE +1 (415) 555-0142 with Sales / Dana 02:10
  2. XFER Dana transfers to Support
  3. RING Support queue 6 desks
  4. ANS Luis picked up / same call, no redial
  5. LEAD The Support team lead sees it live

Hand a call to another department

Move a live call from Sales to Support. The caller stays on the line.

  1. VM +1 (305) 555-0167 left a voicemail 0:38
  2. TEXT Hi, I'm calling about the invoice from last week. Can someone call me back today?
  3. SENT Routed to the Billing inbox
  4. LEAD Team lead notified
  5. DONE Priya called back 10:02

Voicemail you can read

Each voicemail is written out and sent to the department that should call back.

  1. CALL Can I come in Thursday?
  2. AI 2:30 PM is open. Shall I book it?
  3. CALL Yes please.
  4. OK Booked Thu 2:30 PM / sent to Sales
  5. USE 2 of 50 AI min used this month Team

An AI agent that books the meeting

The Receptionist, the ready-made AI agent, answers, asks what the call is about and books the appointment.

  1. SMS +1 (737) 555-0110 / Is my order ready? Support
  2. NOTE Luis: I'll take this one team note
  3. OUT Yes, ready for pickup after 3 PM. 1.5¢
  4. MMS Photo received / receipt.jpg
  5. DONE Thread closed / the team keeps the history

Texts in the same shared inbox

Texts and picture messages sit in one thread per caller, next to the calls and team notes.

2The price

Calls from 1.2¢ a minute.

Each plan is a monthly package of users and numbers. Shared call minutes are included: Team 200 and Business 1,000. After that, and on Starter, calls are 1.2¢ a minute and texts 1.5¢ each. AI agents have 50 AI minutes included on Team, 200 on Business, then $0.40 a minute.

Pay yearly and get 2 months free.

Fare table / per month

  • Starter$15/mo1 user, 1 number, pay as you go
  • Team$45/mo3 users, 3 numbers, 200 minutes
  • Business$130/mo10 users, 10 numbers, 1,000 minutes
Start for $15/month See full pricing

Every account is a verified business, so your calls are trusted.

Put your billing team on one US line.

Pick a number, add your team and start taking calls. Plans start at $15 a month.

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